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1985 – present
Founded: Press Ganey was founded in South Bend in 1985 by two Notre Dame professors: Irwin Press, a medical anthropologist, and Rod Ganey, a sociologist and statistician. Its product was a measurement — the patient-satisfaction survey — and the measurement became the standard of its trade: the company's Medical Practice Survey was the most widely used outpatient satisfaction survey in the United States, on the record of January 2017. The Businesses record carries the firm's name once, in passing, in the redevelopment record of Ignition Park, where its headquarters stand at 1173 Ignition Drive — Studebaker ground, carried in that record without the firm. The firm stands here.
The course: The company was purchased by private-equity sponsors in 2016. Its revenue stood at about $457 million in 2020, with more than 1,600 employees; the South Bend Regional Economic Development Corporation's 2019 count placed it the area's fifth-largest employer. In 2025 Qualtrics announced its acquisition of Press Ganey at $6.75 billion, and the acquisition is recorded as completed in October 2025.
Sources:
- Press Ganey, the company's published history — the 1985 South Bend founding by Irwin Press and Rod Ganey and their Notre Dame posts, and the survey business.
- NASIS investment brochure and the company's published figures — the Ignition Drive headquarters, the 2016 private-equity purchase, the 2020 revenue and employment.
- South Bend Regional Economic Development Corporation (2019) — the company as the area's fifth-largest employer.
- CB Insights, the acquisition record — Qualtrics' acquisition, announced in 2025 at $6.75 billion and recorded as acquired in October 2025.
- Businesses — the Ignition Park entry, carrying the firm's name in passing, which this entry completes.