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1985 — today
An advancement of method: One South Bend advancement is not a discovery or a device but a measurement, and it is carried here at the size that justifies it, with its boundary stated: Press Ganey is a survey and consulting firm, its company profile the Businesses and Founders & CEOs records', and nothing it makes is a medical device. What it made, from this city, was the standardized measurement of patient satisfaction — the survey instruments and the comparative benchmarking by which American hospitals came to know, in numbers, what their patients thought of their care, and on which a generation of hospital management, and in time the federal government's own patient-experience reporting, was built. The founding is the company's own history's: Press Ganey was founded in 1985 by Irwin Press and Rod Ganey, two professors at the University of Notre Dame, just north of South Bend. The firm stayed: its headquarters stands at 1173 Ignition Drive, on the cleared Studebaker ground of Ignition Park, and its present scale is its own account's — more than 41,000 organizations in over 100 countries relying on its platform, as the company stated it in 2025. The ownership course is the Founders record's — the private-equity purchase of 2016 and the Qualtrics acquisition announced in October 2025 — and is cross-referenced here in this line.
Sources:
- Press Ganey / Forsta, "Our history" (2025) — "Press Ganey was founded in 1985 by Irwin Press and Rod Ganey, two professors at the University of Notre Dame in South Bend, Indiana"; more than 41,000 organizations in over 100 countries, as the company states it.
- NASIS investment brochure for 1173 Ignition Drive (2021) — the national headquarters at Ignition Park, South Bend; founded 1985 by two Notre Dame professors; the 2016 private-equity purchase.
- Founders & CEOs record of this history — Press Ganey's founding and course, including the Qualtrics acquisition announced October 2025 as attributed there; cross-referenced in one line.