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Founders & CEOs

Irwin Press and Rod Ganey — the professors who measured the patient

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founded 1985

The founding act: Press Ganey was founded in 1985 by Irwin Press and Rod Ganey, two professors at the University of Notre Dame, on the company's own history: the belief that when organizations listen to people, they can make their lives easier — applied first to hospitals and health systems, and to the voice of the patient, which the founders turned into a measurement science. The company they founded in South Bend became the country's leading measurer of patient satisfaction and experience, and it stayed: its headquarters stand at 1173 Ignition Drive, in Ignition Park, on ground cleared from the Studebaker works — the city's newest research company seated, by the redevelopment record, on its oldest industrial land.

The run: The founders' company outgrew founding ownership in the ordinary modern way: private-equity sponsors purchased Press Ganey in 2016, and in October 2025 the experience-measurement company Qualtrics acquired it, on the industry data record — the founders' names remaining on the door through every change of owner, which is its own measure of the founding. The company's employment and revenue figures in circulation are its buyers' and the data services', and are printed nowhere in this entry beyond this line; the founding, the field, and the seat are the company's own account.

Sources:

  1. Press Ganey, "Our history" (the company's own account) — founded in 1985 by Irwin Press and Rod Ganey, two professors at the University of Notre Dame; the founding belief and the patient-voice field.
  2. Press Ganey company materials (Ignition Park headquarters brochure) — the national headquarters at 1173 Ignition Drive, South Bend; the private-equity purchase of 2016; the area-employer standing.
  3. CB Insights company record — the Qualtrics acquisition of October 2025, attributed to the data service.
  4. Businesses — "Ignition Park and the Renaissance District" (Press Ganey's South Bend future announced in the redevelopment record), cross-referenced.

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Source: Irwin Press and Rod Ganey — the professors who measured the patient, Moosed History by Project Moosed, https://history.projectmoosed.com/usa/midwest/indiana/south-bend/founders-ceos/irwin-press-and-rod-ganey-the-professors-who-measured/